Secure Online Booking Hotel Le Mirador *** Portiragnes or call : 04.67.90.91.33

frequently asked Questions

Where can I get the best price?
On the hotel website, where we guarantee the best price.

What happens once I have made my reservation?
You will receive an e-mail including your confirmation details.

Which documents do I need to provide to reserve a room?
A valid credit/debit card is enough to reserve a room through our secure payment site.

What is the procedure of payment by card?

We use the secure payment system of CIC Bank.

Is the procedure secure?
Completely secure.

Will I be debited at the moment of reservation?
No, no charge at the moment of reservation, no payment in advance.

Is it possible to modify a reservation?
You can modify a reservation by telephoning the hotel directly.

What are the cancellation conditions when a reservation has been made?
Any cancellation up to 48 hours before arrival (6pm) will result in complete reimbursement of any sum paid.
No-shows and late cancellation will result in sums paid by the guest being retained in full by the hotelier or rooms reserved being invoiced if no advance payment has been made.

Is it possible to reserve from a foreign country?
Yes!

Is it possible to pay the bill on arrival?
Yes, you need to ask for this in advance.

What are the check-in and check-out times?
Check-in is between midday and 1pm or 5pm and 8pm (reception is closed from 1pm to 5pm)
Check-out is between 8am and 11am.  Guests may leave their luggage at reception before check-in and after check-out.

  • Which is the nearest airport?
    Beziers-Cap d’Agde airport is 7 km away.
  • Where is the nearest bus stop?
    50m from the hotel (Ligne n°211).
  • Where is the nearest railway station?
    Beziers station is 14km from the hotel.

    How many floors does the hotel have?  Is there a lift?
    Ground floor and 1st floor.  There is no lift.

    Are pets allowed at the hotel?
    Small ones, with advance notice (supplement 7€/day).

    Is there air-conditioning in the rooms?
    Yes, air-conditioning is available all year (cooling or heating, depending on the season) and is included in the price.

    Is there a safe in the rooms?
    Yes, all rooms are equipped with a free safe.

    Is there a minibar in the rooms?

    Yes, all rooms are equipped with a minibar (unstocked).

    Is there WIFI internet access in the hotel?
    Yes, free WIFI connection is available in all the rooms, the restaurant and at reception.

    Is there a swimming pool? When is it open?
    No, there is no swimming pool at the hotel.

    Is there a car park or garage?  At what price?
    The hotel has a few private parking spaces : 10 €/day (to be reserved in advance).

    There is a large (free) municipal car park in front of the hotel, accessible to our guests.

    (N.B.  In summer on Wednesdays and Fridays the market sets up at 6am until 1pm when the car park not available for parking.)

    How can I can contact you for further information?
    Please feel free to call us on 0033(0)467909133.

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